My Policies

Thank you for choosing my salon! To ensure the best possible experience for all my clients, I have outlined the following policies, terms, and conditions. By booking an appointment, you agree to these terms.

 

1. Pricing Policy

All service prices are estimated and subject to change based on additional color usage, special requests, or individual hair needs. I will communicate any price adjustments during your appointment to ensure transparency.

2. Booking Appointments

Appointments are required and can be scheduled online, via text, or through other booking methods provided.

A valid credit/debit card may be required to hold your appointment.

3. Cancellation Policy

Please provide at least 24 hours notice if you need to cancel or reschedule your appointment.

Cancellations or reschedules made with less than 24 hours notice will incur a 50% of the scheduled service cost.

No-shows will be charged [specific fee, e.g., 100% of the scheduled service cost] and may require a deposit to book future appointments.

4. Late Arrival Policy

 If you arrive more than 15 minutes late, your appointment may need to be rescheduled or adjusted to fit the remaining time.

Late arrivals may still be charged the full-service price.

5. Payment Policy

Payments are due at the time of service. I accept cash, credit/debit cards, and [other payment methods, e.g., Venmo, Zelle, etc.].

Returned payments or chargebacks will result in a $[specific amount] fee and may require prepayment for future appointments.

6. Service Adjustments & Refunds

Your satisfaction is my top priority. If you are unsatisfied with your service, please contact me within 7 days so I can address your concerns. Refunds are not offered; however, adjustments will be made to ensure your happiness with the final result.

7. Guest Policy

To maintain a peaceful and professional environment, please avoid bringing additional guests, children, or pets unless previously approved.

8. Product Purchases

Products purchased in the salon are non-refundable. Exchanges may be allowed for unopened and unused products within 14 days of purchase.

9. Health & Safety

If you are feeling unwell or have been exposed to any contagious illness, please reschedule your appointment.

 I reserve the right to refuse service if health or hygiene concerns arise.

10. Privacy Policy

 Any personal information shared during booking or your appointment will remain confidential and will only be used for salon-related communication.

11. Special Requests

Special requests or unique services may require additional time, resources, or costs. These will be discussed and agreed upon prior to the service.

12. Independent Contractor Notice

Please note that I operate as an independent contractor. All services, policies, and transactions are handled directly through my business.

13. Right to Refuse Service

 I reserve the right to refuse service to any client for reasons including but not limited to inappropriate behavior, failure to comply with salon policies, or outstanding balances.

By booking an appointment, you acknowledge that you have read, understood, and agree to these policies. Thank you for your cooperation and support. I look forward to helping you achieve your hair dreams!